Skull Hammer Necklace

Frequently Asked Questions

What kind of free present do I receive when ordering something 25€ or more?

Presents are random suprises and can be of any kind!

Does the shipment fee counts for receiving the free present at order of 25€ or more?

The shipment fee is not included to reach the 25€ ordering amount.

Does Luciferothica ship worldwide?

Ofcourse we do!

Does Luciferothica have a facebook page?

Yes we do! facebook.com/luciferothica/

Can we find Luciferothica on Instagram?

Yes! instagram.com/luciferothica/

Does Luciferothica have a physical shop?

We are an online shop. To check out the items with your own eyes, come visit us at one of the many events, fairs, parties or festivals in West-Europe.

How does Luciferothica ship my order?

We send / ship all packages with the "sign upon delivery" method. This means you receive a tracking code and can follow the route of your order and you have to sign for your order upon delivery.
This way your order can only be accepted by you!

Its more safe to send jewellery items this way.

Why Do I Need To Pay Reshipping Fee For Parcels Returned Due To Shipping Issues?

Depending on the return reason, we may or may not charge you with re-shipping cost if you would like us to replace your parcel.

The following return reasons require reshipping fee (if you would like us to resend your parcel):

1. Unknown reason/Refused or Rejected - customs tax, import tax or extra fees not settled by recepient;
2. Insufficient/ Incorrect address - recipient incorrectly input a wrong address;
3. Unclaimed - Parcels left in locacl customs and post office and was not claim during the allotted time.